PtPRC Online Entry System IT Issues

The Point-To-Point Racing Company has had reports that there are online entry issues when making an entry through the system and trying to pay with a debit/credit card.

Elizabeth Irvine of the PtPRC has notified the Weatherbys IT department and checked the entries that have come in so far today. Those that are made with Weatherby’s account seem to be fine but it isn’t accepting/registering entries from people who are trying to pay by card.

The problem only seems to have started today and I believe is linked to the same problems the BHA sites have been facing.

Beth has taken a few entries over the phone for people today and entries have fed through for the earlier start of the weekend

The IT department are in the office today working on finding a solution to the problems.

Beth and the team will be in tomorrow taking phone entries as per usual and will assess the situation as we have more information, but I’m hopeful it will not impact on entries.

Thank you for your patience, I will keep you updated when I know more.

Kind regards,

Beth 

Elizabeth Irvine
Point to Point Supervisor
Weatherbys Ltd

Main: +44 (0)1933 440077
Fax: +44 (0)1933 440795
Web: www.weatherbys.co.uk

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